Cheap Storage Units in Danbury at 8A Great Pasture Road

Worst part of website was it was difficult to secure promotional rate before a live body came on before I could complete the on-line application. Afterwards when I attempted to load my insurance information, the site told me that my reservation had been cancelled, the day before my guaranteed reservation was to expire. Then when I attempted to use the CHATBOX feature, it did not understand my complaint, even with multiple attempts. BAD AI!! The next day, I visited the on-site manager who was waiting for me and stated that the website should not have given a cancellation message. He processed my insurance paperwork and removed the charge for Premiers insurance plan. He did apologize for the website errors and the human intervention problems. Also, he has had other complaints about the CHATBOX feature. He was going to forward my complaint to his area manager.

Have rented 2 units here now and have been very happy with the accommodations. Staff is friendly and very helpful. Management is extremnely knowledgeable. A

Difficulty locking unit door needed assistance from another customer

all went well and check in was smooth

Staff was friendly and helpful when needed. Facility is bright, clean and safe. Would recommend to anyone in need of extra storage.

Charlie, the site associate was great throughout the whole process, she was friendly, professional and was able to answer all my questions I was shopping around for a facility, she made my decision to go with prime storage an easy one

Reasonable rate for a 20ﾃ｢竄ｬ邃｢ parking spot. Check in was easy, was given a tour of available spots and a choice of which spot I preferred.