Cheap Storage Units in Bronx at 4139 Boston Road

Alexis gave me the best customer experience that Iﾃ｢竄ｬ邃｢ve never received over the phone and in person. And she is one of the best at this location. And she was so much patience with me, to make sure I got what I needed.

Ended up upgrading to this unit , so I just did a transfer , it was a smooth move

The guy at the front was very helpful and informative with setting up the storage unit for me .

As a person not born and raised in NYC, you hear a lot about how most people and businesses are rude and deliver poor customer service. I was very surprised at the rates offered at this facility, thinking it would be negated by poor customer service. To my surprise, I was greeted with a smile, and the reps conducted themselves very professionally. The facility was very clean, and they made it very easy to get in and out of the building to unload my items. They were very courteous and I already recommended the location to a few friends.

The gentleman that took care of me was very professional ! His name was Alex also like my name he explained everything to the tee. It was no confusion I moved my stuff right away in a timely manner thank you again for the great service.

Excellent service from Kenny. Locks for unit for sale on site. Same day Move-in went smoothly.

Spare foot (website I booked with) is sort-of good about showing a general idea of the price but at the actual storage facilities (in this case life storage) there are a bunch of hidden fees, for locks, insurance and such outside of the administration fee, and even if you rent multiple units, you need to pay an administrative fee for each*. On the ground, customer service sucks and an employee literally told me 'not my problem' when I complained about a unit requiring a ladder to get in and out of with my numerous items. 1 customer service agent named Wendy, was as helpful as she could be when I called the company to lodge a complaint and request a refund (I left the following day for a new storage space)....refund still pending to my credit card.