Cheap Storage Units in Indianapolis at 4305 Lafayette Road

Iﾃ｢竄ｬ邃｢ve rented from Public Storage twice and luckily the same manager still resides there. Arizona does an amazing job at problem solving and making sure the customers needs are met.

Was quick and easy no contact move in

Whenever I have things I need to put in Storage? I always choose Public Storage! They are conveniently located from where I am. The prices are "Great" too! And Manager Trish?! OMG! She was "Absolutely Wonderful!!!" I live in Indianapolis Indiana & the Public Storage on Lafayette Road is where I usually go. And I truly Thank Trish for all her help! She kept a smile on her face, understood my concerns, & answered all of my questions! Thank You Public Storage!

The process was fine.

Customer service is helpful and friendly. Storage is clean and well kept.

I've been satisfied with public storage......extremely convenient location, easy access, size & availability of units. except: rent has gone up every year, from $99 to $117, to $133. The final straw was being notified rent was increasing to $150 per month. After a brief search, I found another storage location; same size unit, same hours same hours of access. Only 1 1/2 miles away from my current public storage location. and it was only $78 per month!!! HALF OFF!!!!! The kicker is that my new unit for $78 dollars (vs $150 at my existing PUBLIC STORAGE) is ANOTHER PUBLIC STORAGE FACILITY!!!!!! I asked the manager at my existing location if there was any chance to meet the price of the new location. she said she would ask her manager. I thought that since I had rented my existing unit for 3 YEARS and never being late on rent, that maybe PUBLIC STORAGE could price match another PUBLIC STORAGE facility that was only 1 1/2 miles away. I was told the response was that price matching "would not even be considered" and to go ahead and move. So I have. So much for Public storage customer retention. Yes, I'm still with Public Storage, but I will never actually recommend them or purposefully seek them out for future storage needs. They don't care about me as a customer, so I don't care about them as a storage facility.

Let me tell you. This is an awesome place to store your personals. The office lady by the name of Sherri is very polite, knowledgeable, helpful, and very caring. You cant ask for anybody else to be more concerned than the care she gives you when you walk in.