Cheap Storage Units in San Marcos at 946 Rancheros Dr

I booked 5x5, this unit was definitely smaller. It worked for what I needed so no big deal. By the time you pay there are lots of extra fees, like double. The booking, staff etc was all great.

The moving truck & I arrived after hours. There was a gentleman there to assist us especially with getting the truck out. It was much more Custer service than I expected.

No staff at office made initial check in difficult.

Nice facility - seemed to be in good condition.

Super fast, friendly, and professional. Paperwork was fast which was most appreciated!

Renting during covid 19 stay at home so they needed to adapt to that. Rented a unit. Going through the lease online was a a difficult mash up of over the phone and online back and forth. It was no where near as easy as it should of been. Customer service was good-ish. Still was not able to recieve a signed lease. Gave up trying and waiting until i can drive into the office and get one on the spot. Gate code still doesnt work. Overall, after moving in, peice of mind for my belongings went down considerably. After factoring in the covid changes, this process was still far more difficult than it needed to be. A higher level manager needs to set out clear and precise instructions on how to complete new tasks remotely as it seemed like no one had thought out the process and streamlined working in this situation at all. It would also be nice to have a box with plastic sheets or something like that next to the code box to enter the numbers. In addition, the unit wasn't quite 10 x 10 which made fitting 10ft steel lengths quite a difficult task. Measure before you rent if you need exactly 10ft. It does say approx so i was ok with this, but just a warning. Hopefully everything is smooth sailing from here. Thanks.

Friendly staff with great customer service. Free truck in good condition to use for moving in. Large clean elevator for 2nd floor units. Long access hours.