Cheap Storage Units in Alameda at 2201 Clement Ave

Great, staff was really helpful

Very patience to explain and show me sizes for me to choose correct sized and price

I moved in yesterday and I was not provided with a lock but I was charged for one. I reserved an indoor unit with lift access. When I got there with my car packed full of heavy items to store, the elevator was not working. I had packed my entire car with all my items from out of town. So I had to manually carry everything up 2 flights of stairs and I was dripping sweat by the end. There was also a small bottle of urine in the corner that someone left. Luckily I had purchased my own lock that I had with me. When I try to call the local number, when it says "connecting you to a store manager" it just takes you back the generic automated message. You cannot speak to a person. I'd like to know how does one access the lift? Is it closed during certain times? Can I be reimbursed my lock fee since it was not provided? Can someone pick up the pee bottle? How do I speak to a real person?

Came to this facility and it was very clean and a nice gentleman by the name of Ashton helped my find my unit when I was lost looking for it. Awesome job

I had to store my furniture for a couple of years when I moved out to Europe from CA and I have NOT ONCE had a negative experience with the Extra Space Storage facility it it’s crew members during this time. They were helpful, kind and very responsive. Even during those times that I was overseas they communicated with me via email promptly and answered all my questions. The facility is very clean, the layout was easy to maneuver and advantageous when weather events like rain etc was considered. Actually this helped protect my belongings. Thanks for your service!

Ashton is great!

I would have gave 5 stars but there was no lock in my unit after I signed up for everything online… but other than that the online process was flawless and easy… The account was easy to set up online, terms and payment easy to choose and understand, unit was easy to locate once physically at the location and most of all access to the facility worked after the password was given to you… the email stated that a lock would be placed in the unit and none was found which was a problem because I got there prior to office hours and no one could help me… but the only inconvenience was to come back a few hours later and talk to staff… once returned to the location the staff was very apologetic and nice and they gave me the lock to the unit , which made up for the mishap… so 4/5 stars… plus nobody is perfect lol